Privacy Policy
Last Updated: April 19, 2026
1. Information We Collect
We collect the following types of information:
Personal Information
- Name and email address (when you register)
- Username and password
- Payment information (processed securely through Razorpay)
- Bank account details (for points redemption)
- KYC documents (PAN, Aadhaar for redemption verification)
Usage Information
- Code submissions and solutions
- Battle history and results
- Performance metrics and rankings
- Login times and activity logs
- Points purchase and redemption history
- Transaction records and payment details
- Battle stakes and winnings
Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and similar technologies
- Approximate location (country/region level, derived from IP address)
- Button click interactions and feature usage patterns (tracked via our internal analytics system)
2. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your transactions and subscriptions
- Process points purchases and redemptions
- Verify your identity for financial transactions (KYC)
- Transfer redemption amounts to your bank account
- Evaluate and rank your code submissions
- Send you service-related notifications
- Improve our platform and user experience
- Prevent fraud and ensure security
- Comply with legal obligations and tax requirements
- Maintain transaction records as required by law
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: Razorpay for processing payments
- Analytics Providers: Google Analytics 4 (Google LLC) to understand how users interact with our platform. Google may collect usage data including pages visited, time on site, and device information. See Google's Privacy Policy for details.
- Database & Infrastructure: Firebase (Google LLC) for storing user accounts, game data, and platform activity
- Service Providers: Email delivery (Gmail SMTP) for sending verification codes and support replies
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission (HTTPS/SSL)
- Secure password storage (hashed and salted)
- Regular security audits
- Access controls and authentication
5. Cookies & Analytics
We use cookies and similar tracking technologies to:
- Keep you logged in (session cookie, 30-day expiry)
- Remember your preferences (theme, language)
- Analyze site usage via Google Analytics 4 (GA4)
- Track feature interactions such as button clicks and arena entries
- Improve user experience
Google Analytics: We use GA4 to collect anonymized usage data. IP addresses are anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can control cookies through your browser settings. Disabling cookies may affect login functionality.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Export your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal and security purposes.
Financial Records: Transaction records, including points purchases and redemptions, are retained for 7 years as required by Indian tax and financial regulations.
8. Children's Privacy
Our service is not intended for children under 18. Users between 13 and 18 must have parental or guardian consent to use the platform. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately at xyloqarenasprt@gmail.com and we will delete it.
9. International Data Transfers
Your data is stored on Firebase servers (Google LLC) which may be located outside India. Google maintains appropriate data protection standards for international transfers under its standard contractual clauses.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: xyloqarenasprt@gmail.com
12. Compliance
We comply with applicable data protection laws including the Information Technology Act, 2000 and related rules in India.